Effective 7/31/18
Residential Service
| Monthly Customer Charge | $13.00 per month |
| Energy Charge | $0.1103 per kWh |
General Service
| Monthly Customer Charge (single phase) | $13.00 per month |
| Monthly Customer Charge (three phase) | $20.00 per month |
| Energy Charge | $0.1158 per kWh |
Industrial/Large Power rates available upon request.
Effective 10/31/24
General Service – Metered
| Meter Size | Monthly Service Charge |
| 5/8 in. meter | $21.67 |
| 1 in. meter | $33.22 |
| 1 1/2 in. meter | $56.37 |
| 2 in. meter | $92.48 |
| 3 in. meter | $158.95 |
| 4 in. meter | $265.87 |
Plus Water Volume Charge
| First 15,000 gallons used per month | $5.78 per 1,000 gallons |
| Over 15,000 gallons used per month | $4.91 per 1,000 gallons |
Consumption Measurement: Water readings and consumptions are shown in gallons on utility bill.
Effective 1/1/26
General Service – Metered
| 5/8 in. meter | $35.01 |
| 1 in. meter | $59.95 |
| 1 1/2 in. meter | $111.93 |
| 2 in. meter | $175.58 |
| 3 in. meter | $320.39 |
| 4 in. meter | $514.54 |
Plus Sewer Volume Charge
| Based on water usage | $13.52 per 1,000 gallons |
Consumption Measurement: Consumption is billed based on water usage and is shown in gallons on bill.
Sewer Volume Charge: Volume charge is based on water consumption as directed by the City of Algoma.
Sewer User Fee: User fee is levied by the City of Algoma Ordinance.
Contact:
Phone: 920-487-5556
Email: algomautilities@algomautilities.com
After Hours Emergency Telephone Number:
Kewaunee County Sheriff Department: 920-388-7108
Office Hours:
Monday – Thursday 7:00 AM through 4:30 PM
Friday 7:00 AM through 11:00 AM
Late Payment Fee:
All bills are assessed a 1% late payment fee, per month, if paid after the due date. Properly applied penalties cannot be waived.
Budget Billing:
Budget billing is available to customers, although certain eligibility requirements apply. Please call for detials.
Utility Returned Item Fee:
When the bank cannot honor a customer payment, (due to insufficient funds, account closed, payment stopped, etc.) the customer shall be billed the amount of the payment, plus $25.00 and any additional charges added by the bank.
Customer Charge:
A minimum monthly fixed charge that is designed to recover the costs of providing safe, reliable electric and water services. This includes the cost of owning, operating and maintaining meters, poles, wires, substations, water towers, wells, and other electric and water equipment.
Payment Stations
Algoma Utilities Office – 1407 Flora Avenue
- Drive through window – enter from Rabas Street.
- Drop box left of front door (available any time)
Bank of Luxemburg – Algoma location only, 510 Second Street
Automatic Bill Payment:
Auto deduct from a checking or savings account. Visit our Pay My Bill page or contact the Utility Office for form.
Credit Card Payments:
Fee applies. Credit card payments can be made by calling the Utility or online on our Pay My Bill page. Payments can also be made with one of the vendors shown below.
- PayGov: call 1-866-480-8552.
- MyAccount: Algoma Utilities MyAccount, make a one-time payment or schedule automatic monthly payments with a credit card.
- Paymentus: 1-888-647-1768, Credit/debit card or enter in checking account information.
Please allow two business days for processing credit card payments.